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Why can’t I find my subscription in the App Store?

Edited

There are a few reasons why your subscription might not appear in the App Store:

  1. Different email address: if you have multiple Apple IDs, try logging into the App Store with another email address you may have used for the purchase.

  2. Purchased through our website: if you bought your subscription directly from our website, it won’t show in the App Store. Visit cabinet.femia.health and log in with your app credentials to view your subscription.

If you are still having issues, please contact our support team via the Contact Form. Due to high demand, responses may take a few business days. We appreciate your understanding and apologize for any inconvenience.

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